Thank you Greg Weld ! Venting time.

[DOOM]

I'm just putting this out there to vent because I can't understand what goes on in peoples business minds. Let me explain. After reading and talking to Greg about what has happen to him . I now sit in front of my attorney wondering how in the heck has it come to this . I now have a similar situation that Greg has . So the short version goes like this . My car has been a complete disappointment since being ''DONE'' . I plan to list the whole order of events and problems on my thread soon. What I can't understand is how do you take a friggen awesome customer, a guy who personally pays every invoice on time in person within days of receiving it . Never questioning a bill . Never questioning what your doing and why . Giving you complete artistic reign for what ever you want to do to your automobile. Never making you change something because you don't like it .No budget just make sure everything is the best .. I have a very small collision shop that I own . I've been in business 28 years . I do the very best to make sure our repairs get done right but there's times this doesn't always happen . But when the sh!t hits the fan and a customer comes back with a problem I personally make sure the problem is corrected, fixing the issue and standing behind it . I never question a customer about something that we repaired if it failed. We repaired it in the first place and its not fixed so why would I even question it!!!!!! IT'S CALLED CUSTOMER SERVICE !!!!!!!!!!!!!! And it works great!!!! So back to my issue I sent my car back my builder last December with a list of things to be ''FIXED'' . Picked up my car May this year . We went for a ride to check out one of my issues a brake problem and put the car right in the trailer. As the next couple months went by I'm realizing a lot of the issues were not fixed properly so me being who I am I just let it go . That's until last week my 1000 mile engine that he had built by is engine builder started to use 3 quarts of oil in 400 miles . So more money to fix something that has been fixed. Sent a text to my builder telling him what happen and while I was at it letting him know that all but two things that I sent the car for to get repaired are still not right. So my answer from my builder is ''Everything was
fixed you signed a paper saying so !!!! '' So that's how you treat your customer that has been nothing but good to you. I'm floored at that response . After everything that has happen with this car since I've had it. Knowing all the BS I've been through with this car . That's what I get for a answer. So I'm taking a page out of Greg's book and speaking up . Being the nice cool guy doesn't work you just get sh!t on over and over again. Never in a million years did I think it would ever come to this .

[BigBronco]

Sorry to hear. I hope you can get some progress. It is going to be very tough.

[OLDFLM]

Why does this crap keep happening to the "Goodfellas?"

You and Greg are both amazing people and great car guys who have given far more than your share to this community!

I hate to see this kindof crap happening to you too Mario!

[Ketzer]

Seems like there are more shops doing bad work than good...?

I'm guessing you've decided not to "out" the shop the way GW did?


Jeff-

[GregWeld]

People suck....


People that create problems and don’t know how to fix em suck worse.


People that choose their bottom line over quality customer service. They don’t have to worry about their bottom line for very long. Because the list of customers is going to dry up pronto.







Sent from my iPhone using Tapatalk Pro

[Panteracer]

Not sure where quality and service have gone over the years
We are a small contractor celebrating 50 years in business
There are many times someone wants something done below
standards and I tell them we are going to do it right or not at all
I often tell my guys to take care of it so it is done right so the
issue goes away

Recently I and others have had some car things done or parts
bought that are just junk or done wrong... we recently outed
a so called Cleveland engine builder for his bad work practices
He used to be good but now it does not seem to matter

Been learning how to do more things myself because I am afraid
to have the so called experts do it

Don't get me wrong there are plenty of vendors here that I can
see do it right but why can they all be that way

Bob

[Vegas69]

Fire the attorney and find someone that has the skills to fix it. These cars are a real trick to get right and your builder must be over his head. You have to be good at everything to build these right and work out the wrinkles and most aren't capable. That's my perspective after seeing all the cluster **** stories around here.

Good luck!

[DOOM]

Originally Posted by Vegas69

Fire the attorney and find someone that has the skills to fix it. These cars are a real trick to get right and your builder must be over his head. You have to be good at everything to build these right and work out the wrinkles and most aren't capable. That's my perspective after seeing all the cluster **** stories around here.

Good luck!

I can't fire him Todd he's my friend and neighbor ! Plus I take care of his firm it cost me nothing. He won't be touching the car anymore that's for sure . It will go to the proper people to get these problems taken care of and they won't be at my expense !.

[Vegas69]

I hope it all works out for you. These cars aren't worth the trouble.