I wonder if there is a contractors forum somewhere where they are grumbling about taking their cars into custom shops
Seems like its just hard to find quality people in any business where organization, customer service, and talent is required. Too many bozos in the contractor business just like the custom car business trying to cash in on people with more money than knowledge about what they want.
I've dealt with it more than once since moving down to TX. Had a contractor flake out on pouring the back driveway- fortunately we were smart enough to pay as he went but some of what he poured was cracking within a year. I had to hire another guy to come in and finish it but fortunately the second guy was awsome. That was about 3 years ago, we've referred him to several people, and now I'm using him to pour the foundation for the garage i'm getting ready to build.
If you find someone good take care of him and find out who he trusts to use for other work. Just like our business- word of mouth goes a long way!