Vendor owes me money. How do I get it?

[70rs]

Originally Posted by Steve1968LS2

Wait.. isn't that MY bolt kit that you borrowed from Track Rat to assemble your car????

See? Robbing Peter to assemble Paul does work......lol!

[killer67]

Originally Posted by MarkM66

Sounds like you're being treated "Unfair."

Good one

[John510]

Check is on its way. Woohoo!

[jcal87]

This is so weird to me I just talked to him a few weeks back about my car.

[John510]

check is on its way. Woohoo!

[Greg from Aus]

Originally Posted by jcal87

This is so weird to me I just talked to him a few weeks back about my car.

Me too, I have talked to him twice this week.

I would suggest you pick up the phone and give him a call.

Greg

[ProdigyCustoms]

John,

You posted the email transcripts on Pro Touring. I asked you to call with your CC number (we do not keep on file) so i could credit you back. I can not put the credit on unless I have the card number. You asked me to call you, I did. I did not get a call back.

In your email yesterday you stated you e mailed the number. I searched your emails and do see the card number in another email right after I called and it is indeed there. So the credit will go back on this card Monday when I return home.

[ProdigyCustoms]

Originally Posted by 69MSA

That is true. I suppose it is a good thing it isn't $5000...

Frank has been involved in our community for quite some time, and I won't be making any character judgements for a while, but I will be paying attention to what goes on over here. I hope he makes things right, even if it takes time.


On a somewhat related side note, I recently checked my CC statements and found that Prodigy owes me about $250 as well, for a bolt kit. I had pretty much kissed off any chance of getting it back, given that this happened two years ago, and it is possible that both of us forgot about my back order. I also figured that if he owes people a couple grand, he might not even bother answering messages from guys like us.

Matt

If you got missed on a back order, you can either have the kit (they are in stock) or the $$$$$. I will be back Monday and can check on my end but I think Steve stole it, LOL!

Seriously, I doubt you still need it, send me a note and I will have to send a check or do a credit on file.

[GregWeld]

There's the Frank we know and love!

[ProdigyCustoms]

There is always so much more to these stories. And we certainly hold our portion of the blame. But this threatening to post now has become the IN Vogue thing to do over issues.

So this does go back a long way, because John asked the credit to be applied to a glass order he placed on April 6 and never paid, instead he killed the project on May 14. But the credit floated on that glass invoice (attached) until he killed the project on May 14.

I bring all this up because I was not going to bring this up to Lisa on our first weekend off in 4 months, but when I brought this up to Lisa after I responded to the post mind you, she says, Wait a minute! I did that credit!

So sure enough we check and Lisa's did try to credit it. But because it is over 120 days old it did not go back on his card. We run a dozen charges a day sometimes and get confirmations on each on, and what we thought was a confirmation was a rejection do to age of transacation. Keeping in mind from the time of order to mid June when the CC info was resent by John to me, more then half that 120 days was after the credit was applied to another invoice.

I only assumed the cc info got missed when in reality Lisa did catch it and handle it. And no we do not discuss every single transaction and breath one another takes. I just assumed i was taking the hit on this one.

So long story short, I do have to send John a check.

And BTW, I missed Fridays email John. I had some training classes Friday, if you would have called you would have got that message.

But I do find it interesting in this new in vogue way of resolving issues one chooses to post first and email second. Post at 11:34, email at 11:45

From: [email protected] (Add as Preferred Sender)

Date: Fri, Jul 15, 2011 11:45 pm
To: [email protected], [email protected]


From Subject (Thread Messages) Date Size
I am going to ask one last time for my $260 credit to be put back on my card. Otherwise I have to report it to the credit card company and do a chargeback. You have my card number as I have sent it already in previous emails.

John Samples



So anyway, Monday we will send a check