Lead Time on our Tanks

[56pickup]

Hector,

Cant wait to order my tank!

[ALLSPEED01]

Nothing but great products from Hector! These are the only tanks we use on our high end builds. I also agree that pricing is one of the hardest things to do in business. Many people struggle with the question high volume low margin or lower volume higher margin...its a fine line. But in this business there is a huge difference in quality, you get what you pay for! And many times you are paying for the years of knowledge the builder has. A lot of times just because the parts look cool in a catalog it doesn't mean they work well together.

[Stuart Adams]

Originally Posted by camcojb

One other thing I'll add for Rick, and the other manufacturers on these boards. Once you run into one of your dealers pulling these games you need to either fix it or remove them as a dealer. Protect your reputation, and also you are protecting your customers.

Probably the best advice I've ever heard on this site.

[tech@scotts]

As a new Dealer for Rick I called and verified if it was ok for me to run a promo with a small and I mean small discount and free shipping... I don't see the sense in whoring a product to make or I mean lose a few dollars I refuse... the other day I had a customer laugh at the price I gave him over the phone he then told me the price anouther dealer had given him this said dealer made a whole $50.00 on a 1800.00 sale I dont get it of course I was that guy and reported him for selling dramatically under retail

[elitecustombody]

This is against the grain, but why not lower the prices to slightly above dealer wholesale prices and cut out the middle man? This will allow you to hire additional tech support and you eliminate all the negative rumors

[Steve68]

I will say I ordered my tank from a sponser on here, it was placed in the 4th week in february, I was told two weeks buy the sponser, I thought that was fast, I expected a month or longer,

I didnt see the tank till the the 3rd week of April, I even called Hector, to see what was going on,

I'm not bitchen about the time it took, just that there was NO communication between anybody to me on the progress of the tank, and that seems to be the norm between vendors to sponser, sponser to customer,

If I was a vendor and a guy placed a order with me, say Fikse, for 5K worth of wheels, I would have a phone number or email and I let them know some kind of progress, and I understand that not everyone can spend all day on the computer, Time is Money,

and I don't see the sponser on here anymore and no it's not the usual one,

[ironworks]

Originally Posted by Steve68

If I was a vendor and a guy placed a order with me, say Fikse, for 5K worth of wheels, I would have a phone number or email and I let them know some kind of progress, and I understand that not everyone can spend all day on the computer, Time is Money,

and I don't see the sponser on here anymore and no it's not the usual one,

The problem is if you sell the parts too cheap just to land the sale and do this over and over all day long. You will never make enough money to be able to stay on top of your orders you have already taken. The vendor needs to make sure the orders get ordered from the MFG, filled by the MFG, drop shipped from the MFG, and arrive at the customer house near the estimated time quoted by the MFG. If the MFG forces his vendors to sell his parts at retail all he is doing is making sure his vendor has no excuses to sell and service the original manufacturers products properly. The only exceptions are product lines that have a much wider margin then 20-25%. But this industry has a pretty low mark up standard.

There are 3 pillars of business
Price
Service
Quality - In this case the Quality is set by the Manufacturer. So you really only have 2 options after that.

Pick 2. You cannot have all 3. Most people care about price first, and wonder why the service is not there after the sale. Can you imagine how hard it would be to find an employee at Walmart that knew anything about any of Walmart's products. Impossible. But the price is cheap.

[Moose]

mine took a little longer then 3 weeks, but I had no problems waiting. And boy am i glad I did. The customer service I got from hector is top notch.

I was having a problem with the fuel level float, and spent some time on the phone with me getting it straight.

On my next car, I know exactly where I'm buying my tank from. So far, its been worth every penny.

[randy]

Im ready to order a tank for my ls2 67 camaro build. Ive heard from a local guy he had some problems with running your tank. I just want to know that you have a tank for my ls2 67 camaro with the dse quadralink that will work without any hiccups. If thats the case who wants to sell me one?

[Rick@Rick's Hot Rod Shop]

Sorry guys been out of town in the sticks getting our new shop test car...

Originally Posted by elitecustombody

This is against the grain, but why not lower the prices to slightly above dealer wholesale prices and cut out the middle man? This will allow you to hire additional tech support and you eliminate all the negative rumors

Selling wholesale to the general population would put most companies out of buisness relying on the once in a wile home builder to purchase 1 maybe 2 items in his or her lifetime. The reason dealers get wholesale pricing is because they order in volume and repeatedly week in and week out. They create a form of advertising for your product. Think of how many Jegs, Summit, Year1, Classic Industries etc... books are sitting around all over the country. Yes alot are in bathrooms but they still sell, and at the end of the day people that never knew about your product will find about it.