Fikse wheels- never again - Page 4 - Lateral-g Forums

72Z/28 · #31 11-02-2011, 02:01 AM

Quote:

Originally Posted by DriverzInc

Today's pallet included two sets. The set for a "Sandra Duran" in Texas, which did not need tires, and they shipped today. The second set on that pallet for "Abdul Mulla", will be getting tires mounted and balanced, and packaged and shipped. That will happen in the next two days.

Also a set for "Wesley Nemitz", Nitto tires (275's and 335's) will be mounted and balanced and shipped tomorrow (we talked to you on the phone today, and thanks for being so cool.)

As you can tell, we're doing everything we can to ship these things as quickly as they are received. And as Justin said, we've been in constant contact with Fikse as to when the next pallet of wheels will be arriving from their facility in Canada.

Yes, they are running late. Yes, they know it. And they are doing everything they can to get caught up. The main question is, are they delivering... and yes they are, but obviously tardy.

Fikse also has been in contact with some of our customer's direct, to try and ease concern, so that everyone understands, they will be getting their wheels, and to apologize for their tardiness, which I believe is a good thing, to "hear it from the horses mouth".

I hope that sheds some light out there for the remaining sets that are due from the sale. We have confidence that they will eventually arrive, though obviously tardy.

Jon I am glad to hear from you that the wheels are at your shop now. Exactly as per your promise last week

I really appreciate your great customer service and
I am going to be happier once I receive my Technipolish FM5s/KDW2s.

JustinB · #32 11-02-2011, 09:25 AM

edited.

JustinB · #33 11-02-2011, 09:41 AM

Justin (GNon18s), I just pulled all your paper work and you were not charged an extra $50 to ship a tire off the wheel. We charged you the flat shipping fee we charge every customer to ship to the East Coast and we even mounted and balanced the set for free. I also see no mention in the notes to ship a tire off the wheel. If there was a mix up, I apologize. If there is something I am missing, please give me a call and I will get it straightened out.

tmadden · #34 11-02-2011, 06:51 PM

Thank you Forgeline

JON Q · #35 11-03-2011, 09:55 AM

UPS just pulled in into the building to deliver my Fikse Profil 5S wheels, they were shipped by Driverz Tuesday afternoon and got here to Houston.
They look Awesome, polished with race black center...
Thanks Jon and Justin

6D9 Matt · #36 11-03-2011, 01:25 PM

I was hoping to get a set of Fikses in the next year or two... so hopefully they will have all this lined out by then. I will have to do some research before I pull the trigger.

**Flash68** · #37 11-03-2011, 01:25 PM

These threads show me that once it's time for my new wheels, I may not necessarily pick the wheels that are #1 on my list.

pro66tour · #38 11-04-2011, 02:36 PM

Quote:

Originally Posted by HRBS

Jon..... you know I am a big fan of you and your company. But every negative comment you recieve on this board revolves around Fikse and lead time issues. Why not cut your losses and stop distributing them ?
I know being the middle man is the hardest part of being in the retail business. You and Justin provide invaluable info for many in this hobby.

I SECOND THAT ALL DAY LONG!

Joe.

John510 · #39 11-04-2011, 11:43 PM

I feel your pain. My wheels took longer then 28 weeks (Asanti).

kovert · #40 11-05-2011, 06:33 PM

im in the same boat ... i ordered a set for the shop car and to get a wholesale accnt to distribute for fikse.. i ordered them when the sale was happening it was quite a long time ago i still don't have wheels but am assured it won't be long!! i was told there going through some changes.. i know they layed off a few people .. hope they fix whatever is wrong cause they make a great product it just needs to be reliable build times.