Shout out to Ring Brothers awesome customer service - Lateral-g Forums

patriot68 · #1 05-21-2021, 10:53 AM

I had an issue with a Ring Brothers product and talked to Marissa the sales manager yesterday at 12 noon, and i just received a replacement today less than 24 hours later! Not many places have the level of customer service that Ring Brothers has. A+

**camcojb** · #2 05-21-2021, 01:16 PM

Quote:

Originally Posted by patriot68

I had an issue with a Ring Brothers product and talked to Marissa the sales manager yesterday at 12 noon, and i just received a replacement today less than 24 hours later! Not many places have the level of customer service that Ring Brothers has. A+

They are great guys, and a very well run company. Of course a top-notch product too.

**Spiffav8** · #3 05-21-2021, 01:37 PM

They're the Gold Standard when it comes to customer service IMO.

ADY · #4 05-21-2021, 03:22 PM

totally agree, had an issue with one of the door handles and without hesitation they sent out a replacement via 2 day air.

XLexusTech · #5 05-21-2021, 05:58 PM

They sent me 130 libs instead of 170 or 200. they were no tsure which was right for me.. so ..

Called them up.. they sent me both the 170 and 200..

TechNova · #6 05-21-2021, 08:21 PM

Quote:

Originally Posted by patriot68

I had an issue with a Ring Brothers product and talked to Marissa the sales manager yesterday at 12 noon, and i just received a replacement today less than 24 hours later! Not many places have the level of customer service that Ring Brothers has. A+

she does a great job.

**214Chevy** · #7 05-29-2021, 02:14 AM

I agree with RB's customer service and Marissa being great.