Problem with Driverz inc-Speedtech Install

[raguemoe]

To start I'm not trying to bash Driverz Inc. or Jon, but getting frustrated & trying to understand why my rear suspension was installed off-center.

To make a long story short I ordered a complete front & rear Speedtech suspension system from Jon @Driverz Inc. He assured me that they specialized in the sales and installation of performance suspension & braking upgrades. He quoted me approx. 40hrs to complete the the front (Speedtech control arms, Chicane kit w/Ridetech coilovers & swaybar) & rear (Speedtech torque arm kit w/Ridetech coilovers). He stated it would take a week to install. I dropped in July and after several delays wasn't able to pick it up until September. During the time the car was at Driverz Inc. I had Jon take measurements for a set of custom NewGen wheels I ordered in August (more on this later).

This is were it gets interesting. Towards the end Jon stated that my car was being sent to a rear end shop to have the rear brackets installed so that the pinion angle & brackets could be properly set. I didn't have a problem with that & since the rear end shop he mentioned is well known in my area. He mentioned that one of the rear spring perches was lower than the other and they had to use the panhard bar to adjust. Later, when I picked up the car I noticed & mentioned to Jon that the rear end didn't look centered & tire was closer to the pass. side wheel opening. He said don't worry that they would make final adjustments when I got the new set of wheels.

My car needed a new clutch so I had it replaced later that week. On the way home the rear end bearing blew out on me. I pulled the rear end out and figured it would be a good time to have the rear end gone through and new brakes installed. I took it to the same shop that Jon told me did the work on my car & they told me they had never seen my rear end or my camaro before. He told me that the welds looked sloppy & the brackets were installed off center (4" from end plate drivers side & 5" pass. side). He said it wasn't right and they should be even on the rear end. I told him I would check into it & maybe my car was wider on one side or something. So I call up Jon and ask him why he said the shop did the work when they didn't and he replied that it was one of their workers and probably did it as a side job. I asked him about the brackets being installed off center & he said my spring perch was tweaked somehow.

The rear end took almost two months to finish. I had already picked up my new wheels from Driverz a couple of weeks before. I installed the rear with my old wheels w/o the panhard bar and the wheel on the pass. side was all the way up against the wheel well. I had to adjust the panhard bar to pull the rear end over the the drivers side 1". I measured the rear spring perches on both sides and the are even width to the frame & body. With the rear end centered the Speedtech lower arms are now tweaked 1" to the left and the shock angles are not the same (drivers side is more layed down than the pass. side). I called up Jon & explained the situation to him, in which he stated that it should be fine & that's what the panhard bar is for "to center the rear end". I asked him to find out why his suspension guy installed the rear end off center and he told me he would call me that monday. He never called so I emailed him last wednesday and he said he hadn't talked his guy, but would get back to me soon. I haven't heard for Jon.

I was waiting to put the new wheels on until I got a set of black splined lug nuts I ordered. So last night I went to go put on my new set of $5K wheels & tires and guess what. Jon apparently took the rear wheel measurements from the non-centered rear end that was 1" off center to the pass. side. So my rear wheels that should have been made with a 5.25" offset were built with a 6.25" offset. With the rear end centered both wheels hit on the inner wheel well & frame (my car has a 2" mini tub). I have 1.5" from the outside of the tire to the wheel well lip. I took a ruler and measured my old wheels and have 5" from wheel pad to outer tire (same width tire as new wheels).

So that is were I'm at. I have a rear end that is off center (tweaking the lower arms & shock alignment). And I have a brand new set of custom wheels that don't fit my car. Am I missing something here, cuz at this point it's hard for me to picture how this happened.

[raguemoe]

pics....

[skatinjay27]

man that sucks...
i feel for ya.

[Fluid Power]

Buckling in. This is going to be a bumpy ride....

Darren

[camcojb]

sounds like whomever measured for the rear wheel backspace only measured one side, and that was the side that was shifted to the outside. If the other side would have been checked they should have seen that the backspace required was completely different and realized that something was really wrong. Should have been caught and corrected by whomever was doing the work before wheels were ordered.

[XcYZ]

Originally Posted by raguemoe

So that is were I'm at. I have a rear end that is off center (tweaking the lower arms & shock alignment). And I have a brand new set of custom wheels that don't fit my car. Am I missing something here, cuz at this point it's hard for me to picture how this happened.

This is ridiculous. There's no excuse for this. You had Driverz perform the work and then have them order wheels for their own work. And they don't fit. Driverz needs to make this right.

The brackets need to be cut off and new ones installed correctly. Then the rear end needs to be installed centered and square in the car. Then correct wheels need to be ordered.

If there was an issue with the perches or pockets in your car, that has to be fixed first. That is basic. Nothing can be done until the foundation is square and sound.

There really is no other solution. All that work as to be redone.

[raguemoe]

I guess that is the point of the post. I've never welded, installed a custom suspension or measured for a custom set of wheels. But It seems that you would follow a few basic rules w/rule #1 making sure everything is square.

Keep in mind I told Jon about this over 2 months ago when I had the rear end at the shop. So now I'm putting it out there to confirm that I'm not overreacting (rear end) & put some pressure on Driverz Inc to do the right thing!

They should be open in a hour, so I'll give Jon a call and see what he has to say!

[6D9 Matt]

Damn that does suck... hopefully you get this resolved sooner than later.

[Spiffav8]

Yeah...that sucks. Sorry this happened to you.

Hey your garage floor looks nice though!

[raguemoe]

Originally Posted by Spiffav8

Yeah...that sucks. Sorry this happened to you.

Hey your garage floor looks nice though!

I put some scratches on it dragging the rear end across it, but it's just a garage floor right!