Quote:
Originally Posted by syborg tt
and that is why I buy as much as I can from the guys at Ride-Tech. Pick up the phone got a question and they stop what they are doing to help you. Heck I even stripped the threads on a bracket and I called them at 3pm and they packed and shipped it out to me the same day.
That is customer service.
FYI - I am in no way trying to dis DSE just stating they need to work on there customer service and when a potential customer with $20,000 in cash walks up to you at a show and tells you they want to buy your product don't blow them off twice in the matter of 10 minutes.
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I'm with ya, I like there stuff and there ideas, but I'm likeing the other guys, I'm going to buy ride tech shocks when my cars ready for them,
and it's all about customer service, and I have gotten some good CS from them too,