Quote:
Originally Posted by GregWeld
... be honest when things aren't going as they should.
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That's where the vast majority of salespeople fail and mostly out of fear.
In reality that's their opportunity to stand above the heard and earn future business via honesty, trust and respect. But NOooooo it can't be that easy.
Sadly we'll probably never know the core reasons on your trailer order unless we happen to read a new report that they closed their doors.