return the wheels you received. Make sure you have a tracking number. Once delivered, print out the delivery confirmation and signature. Call credit card company and dispute the charge.
Sounds like you have a legit reason to dispute the charge with your CC company or perhaps in small claims court.
I'm sure your bummed. That's always a fun time in a project. Stay positive and good luck.
They used the backspacing from the front for the back also - off 5/8" each wheel. Far enough - not really too crazy about 5/8" more spacing on my big dollar brakes if I would agreed to take their wheel spacers. I had also planned on ordering another set of wheels for my truck but will look for alternatives based on how this is being handled. They also specifically warn not to use spacers in all of their own literature - and this is the solution they offer??
I've read about people having this very problem with Iforged in the past. They know there is a problem, try to pass off a band-aid fix with a spacer, yet that's NOT what you paid for.
Return the wheels. What was delivered was not what was ordered or purchased. For the price of these wheels, it's not acceptable.
I've read about people having this very problem with Iforged in the past. They know there is a problem, try to pass off a band-aid fix with a spacer, yet that's NOT what you paid for.
Return the wheels. What was delivered was not what was ordered or purchased. For the price of these wheels, it's not acceptable.
Sadly I've heard the same story time and time again with iForged as well.
Return the wheels to their doorstep, and dispute it with your credit card.
Make sure that you require a signature for delivery along with the tracking number. I have heard horror stories that the tracking info shows to be delivered but no signature was required and the company claims they must have been left outside the door and were stolen.
Also take pictures of each stage of packing and when you drop them off with the shippers do not let them try the excuse "what we received was damaged and are no longer responsible for refunding anything"
Protect your self every way possible.
Appreciate everyone's input - after bringing up returning the wheels as you all suggested I was able to speak with someone else other than sales. Just got off the phone with them, wasn't completely pleasant but I was able to get a credit I'm satisfied with. I'll be able to make the adjustment the right way and move forward. Thanks again to all.
Brian Hobaugh SCCA National Tour June 2014
First Hemi 'Cuda Convertible Ever Built
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