vendor not delivering parts

[XcYZ]

We always try to do what we believe is fair for everyone as most times there are 3 sides to every story. Sometimes the decision made can be unpopular, that's just all part of it. I'm VERY fortunate to have Jody as my wingman. He's guided this community through our share of drama, and without his leadership, I know we couldn't have accomplished what we have. I think we have a great team of Mods. They are all just good people.

As far as removing posts like this, we try not to unless there's an "axe to grind" vibe. The whole revenge thing won't fly as this community doesn't exist as a tool to strike back at someone. When a new member joins and their very first post is simply a smear campaign, it's gone. I've seen ex-employees of companies join websites and pose as customers and smear them. If you can imagine it, it's been tried. Also, if the term lawyer or attorney is mentioned in a thread, or if I recieve an e-mail or PM with those words, that thread is done. lol

Most times, we let the both parties have their say/rebuttle, then close the thread so people can still read about it but the drama is contained to the people involved.

The positive feedback in this thread is great.




Back to the OP and back on-topic...




There simply has to be resolution to his problem.

IMO, the vendor in question needs to be let known to the community. The company should be given a chance to respond and to make things right. I believe this will produce several positive outcomes - the customer finally getting what they want and the company showing our community that they are stand-up.

Mistakes happen, but how it's dealt with that shows the true character. I hope this thread makes a difference.