vendor not delivering parts

[ibdmann]

This vendor has been more than fair. In hindsight perhaps I should have made more of an effort to contact him again. I've dealt with several of the vendors here and all have been great to deal with. This is still the vendor that will get most of my business. Did not have a chance to look at or respond to the post again because of work until now.

[Sieg]

Good deal.

[awr68]

Great news! Hope you get the rest of your order real soon!!

[ibdmann]

It appears this vendor was not getting my emails. I know the address was right because when I wanted to write him i'd respond to one of his old emails. I'm guessing he was not getting my emails because of his spam filter. when talking to him on the phone he seems honest and straightfoward. When my emails were 100 percent ignored, i thought he might be just stringing me along. The truth is I wanted my parts. Plan to order something from him in a few days. this is partly my fault for not asking him if he was getting my emails, i am sorry for that.

[nvr2fst]

Now it sounds like your blaming yourself. IMO it doesnt matter that the vendor wasnt getting your emails, you had the wrong email/number or whatever it was. In retrospect the vendor didnt take the time to contact you after all that time and thats still bad business. It still took your (OP's) original post to get the vendor in contact with you.

[DRJDVM's '69]

Wow thats a big turnaround in how you feel about the situation....

Personally I'd still be pissed off enough to take my business elsewhere in the future. Obviously we dont know the details, but I'm always very skeptical of the "I never got you emails" excuse.Its such an easy excuse and one that you cant prove one way or another.... Lets face it...most of us have used that type of excuse when we just didnt want to return that phone call or email. I would still have serious doubts.

So it had been almost a year.... then you start to raise some concerns on the internet...and then the parts show up right away....sounds pretty screwed up to me. Why did it take so long? Just because he didnt get your email? Thats BS.....how did the lack of email communication stop the parts from shipping?

I'm glad you got your parts.....but if I were you, I would take my business elsewere in the future

On the bigger picture....if after you send a couple of emails to a vendor or company and get no reply...PICK UP THE PHONE....... talk to a live person and keep track of who you spoke with and when. I know emails are easier, but nothing beats talking to live person at the company.

[69x22]

Originally Posted by DRJDVM's '69

Wow thats a big turnaround in how you feel about the situation....

Personally I'd still be pissed off enough to take my business elsewhere in the future. Obviously we dont know the details, but I'm always very skeptical of the "I never got you emails" excuse.Its such an easy excuse and one that you cant prove one way or another.... Lets face it...most of us have used that type of excuse when we just didnt want to return that phone call or email. I would still have serious doubts.

So it had been almost a year.... then you start to raise some concerns on the internet...and then the parts show up right away....sounds pretty screwed up to me. Why did it take so long? Just because he didnt get your email? Thats BS.....how did the lack of email communication stop the parts from shipping?

I'm glad you got your parts.....but if I were you, I would take my business elsewere in the future

On the bigger picture....if after you send a couple of emails to a vendor or company and get no reply...PICK UP THE PHONE....... talk to a live person and keep track of who you spoke with and when. I know emails are easier, but nothing beats talking to live person at the company.

I've read about this on both forums, this is the best reply so far. 2K is alot of money...

[214Chevy]

Originally Posted by DRJDVM's '69

Wow thats a big turnaround in how you feel about the situation....

Personally I'd still be pissed off enough to take my business elsewhere in the future. Obviously we dont know the details, but I'm always very skeptical of the "I never got you emails" excuse.Its such an easy excuse and one that you cant prove one way or another.... Lets face it...most of us have used that type of excuse when we just didnt want to return that phone call or email. I would still have serious doubts.

So it had been almost a year.... then you start to raise some concerns on the internet...and then the parts show up right away....sounds pretty screwed up to me. Why did it take so long? Just because he didnt get your email? Thats BS.....how did the lack of email communication stop the parts from shipping?

I'm glad you got your parts.....but if I were you, I would take my business elsewere in the future

On the bigger picture....if after you send a couple of emails to a vendor or company and get no reply...PICK UP THE PHONE....... talk to a live person and keep track of who you spoke with and when. I know emails are easier, but nothing beats talking to live person at the company.

Very well stated and in total agreement. Especially, how the parts just all of a sudden got shipped and "poof" received by the buyer. Look at it this way...say you loan a person $150 and he promises to pay you back in 30 days. Well, in 30 days, he doesn't pay you. Neither does he even contact you to say he cannot pay, nor make an attempt to pay you. You call him and he doesn't answer your calls, etc. Now, 60 days has passed and now 90 days and so on, you get the point, huh? Suddenly, you spread the word how such said guy is a deadbeat, no good of a friend who refuses to pay his debts. Once the words gets out, he then suddenly shows up and states how he hasn't gotten your phone calls. Then he pays you $100 of your $150 (which in this case isn't all of your money just like you didn't get all of your parts). Would you still loan this guy more money in the future? For me, I'll answer that....HELL NAW!!!!!

[nvr2fst]

Originally Posted by DRJDVM's '69

Wow thats a big turnaround in how you feel about the situation....

Personally I'd still be pissed off enough to take my business elsewhere in the future. Obviously we dont know the details, but I'm always very skeptical of the "I never got you emails" excuse.Its such an easy excuse and one that you cant prove one way or another.... Lets face it...most of us have used that type of excuse when we just didnt want to return that phone call or email. I would still have serious doubts.

So it had been almost a year.... then you start to raise some concerns on the internet...and then the parts show up right away....sounds pretty screwed up to me. Why did it take so long? Just because he didnt get your email? Thats BS.....how did the lack of email communication stop the parts from shipping?

I'm glad you got your parts.....but if I were you, I would take my business elsewere in the future

On the bigger picture....if after you send a couple of emails to a vendor or company and get no reply...PICK UP THE PHONE....... talk to a live person and keep track of who you spoke with and when. I know emails are easier, but nothing beats talking to live person at the company.

Your statement is dead on Ned.
But it still doesnt resolve the issue for future patrons to buy from a vendor that doesnt get exposed to the forums for bad dealings. They, the vendor IMO are "hidden behind the curtains" for it to posssibly happen to more down the line. Im not going to ask who the vendor was and I highly doubt it will be exposed but I would hate to approach a vendor with a buyer beware attitude everytime I need something. If the vendor had any decency, they would come forward themselves and admit they have had issues with products shipped/communication, economy, etc. and what they plan to do to resolve the issues in the near future. I would bet most would be understanding and lend a helping hand towards resolution. But if they intend to hide behind the curtain, or use the "email" dog hate my homework excuse, screw them!
Word spreads quick and sooner or later this community will know and his business would be hindered by his own hand.

[Steve1968LS2]

Originally Posted by ibdmann

This vendor has been more than fair. In hindsight perhaps I should have made more of an effort to contact him again. I've dealt with several of the vendors here and all have been great to deal with. This is still the vendor that will get most of my business. Did not have a chance to look at or respond to the post again because of work until now.

See.. this is why these threads can sometimes be problematic.. A big dog pile and then the OP TALKS with the vendor and it all gets worked out.

I would be that 90% of the time it all comes down to communication. Sure there are bad companies out there but most want to stay in business and that means at least trying to have happy customers. Especially in this close knit hobby.

And to the OP.. glad you got your parts and sorry it took so long.