Tips for installing air bags in a '67 GTO/Chevelle/GM A-body?

[bret]

Originally Posted by Northcoastnovas

Bret,
I have had a number of years with this system in my 2001 mustang trouble free.The ride and handling I have no complaints about.I have just noticed over time the system does have it's draw backs.Nothing lasts forever and it could be as simple as age and use has caught up with my system.As far as the customer service I just felt like helping fix the problem was not priority,selling me new valves was.I could just go buy new valves but if I could get them rebuilt it sure would have been cheaper and easier.These systems are not cheap and if the answer is after 5 years your going to need to buy new valves then it's an expensive investment.I apologize if I offended you,that was not my intention.If my experience was different you can bet I would recommend the system.

We have again experienced the shortcomings of all things email and internet...the subtle nuances that transform a cold conversation into a warm one.
I am admittedly sensitive about the perception of our customer service because, to me, poor service is an indication of lazyness, arrogance, or worse...indifference. Nothing turns a human away quicker. Your apology [needed or not] is graciously accepted...and mine offered in the same vein.
And now I will shut up and allow the people I pay do a much better job of addressing these issues than I.