Well, they won't get my business then. I'm in Texas and driving to WA to get a pair of seats is out of the question for me. Therefore, there are plenty of other businesses that offer great products, seats in this case. But, it's the customer service that is golden to me and they have none. Emailing and calling for months is utterly ridiculous.
I agree completely -- it wasn't fun driving 4 hours to pick up my seats but when I originally went with them there were no bad reviews online but things have changed since then. The owner did say he had some health conditions and would be returning emails but I haven't heard a thing and I did email him again.
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- Raj
'69 Camaro - Current Project
Well, they won't get my business then. I'm in Texas and driving to WA to get a pair of seats is out of the question for me. Therefore, there are plenty of other businesses that offer great products, seats in this case. But, it's the customer service that is golden to me and they have none. Emailing and calling for months is utterly ridiculous.
Quote:
Originally Posted by canrc
I agree completely -- it wasn't fun driving 4 hours to pick up my seats but when I originally went with them there were no bad reviews online but things have changed since then. The owner did say he had some health conditions and would be returning emails but I haven't heard a thing and I did email him again.
Thanx for the heads up guys I'll cross this vendor off my list!!! I just don't get it every day I have to go out and earn my buisness these guys just piss it away?????
Mario, back when I ordered my Recaros, I got them from Jim at motorsportseats.com If I remember right, he gave a 10 percent discount for mentioning lateral-G. Not sure if that is still going though.
DSE also sells them, and you know that as soon as you call them there is always someone to pick the phone up right away.
Jim's the guy to talk to.
In today's world of sketchy vendors, he's been solid.
Heck, he's sent me seats multiple times, and only requested that I send him a check AFTER they shipped.
Ron has had some health issues, but my seats just arrived and let me say he's one hell of a craftsman.
I also just got a reply from Ron regarding emails I sent him months ago and I didn't know he was having health issues till latley. But he mentioned he is super backed up on orders.
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- Raj
'69 Camaro - Current Project
I put in another call to JJ today. Hopefully I get a call back. The seats look fantastic from the pics online. I'm just really hesitant of the potential for delays and poor customer service. Although, *it* happens sometimes and health issues are something that have to be dealt with so I understand that.
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John
'71 Nova (Build thread)
FFR Roadster
....back when I ordered my Recaros, I got them from Jim at motorsportseats.com
This is probably who I'll go with. I've spoken to them a few times and they answered the phone each time. Answered all my questions too. Made me a heck of a deal at that time too, but I wasn't ready to buy then though.
Mario, back when I ordered my Recaros, I got them from Jim at motorsportseats.com If I remember right, he gave a 10 percent discount for mentioning lateral-G. Not sure if that is still going though.
DSE also sells them, and you know that as soon as you call them there is always someone to pick the phone up right away.
Matt
I order from Jim also, Good service and fair pricing..... Just not worth the grief to try and save 20 bucks on one of the super deals somewhere else.
Brian Hobaugh SCCA National Tour June 2014
First Hemi 'Cuda Convertible Ever Built
Short clips: Goodguys Pleasanton autocross and pit videos
Mario
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