If you fly in the southeast, in the afternoon, you should NEVER schedule layovers less than 1 hour. If you do, you're are asking for a weather delay, or a missed connection.
Delta has an official policy of 'No hotels for domestic passengers that miss a connection'. In order to get anything from them, you need to be willing to push the issue. This happened to me in Dulles. The Delta terminal was closing after we were supposed to depart, so you can guess how motivated theywere to help us. Since they closed the gate 3 minutes early (we walked up 3 mins before the scheduled departure time), there were 6 of us that got screwed. I then had to drive 5.5 hours one night in order to make a mandatory 7am meeting the next morning.
This is EXACTLY why they are going to need another federal bailout...customer service in the US has gone to absolute ****.
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Brian Hobaugh SCCA National Tour June 2014
First Hemi 'Cuda Convertible Ever Built
Short clips: Goodguys Pleasanton autocross and pit videos
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