It's all about the add-on sales. Any smart franchise will insist on employees asking "did you want cheese on that" or "would you like an apple pie with thaaaaaaatttt?" If you get it 1 out of 3 times w/o asking... that just shows how tough it is to hire good people.
One of my biggest peeves is when going Subway, (or any other joint where cheese is standard) they charge for extra cheese but if you opt to not have the cheese, they will not credit you that cheese. Somebody, tell me.. is the cheese worth a dollar or not?
__________________ Chris
Its not a Vega!!!!
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