So, let's say you order a large amount of parts...

[skatinjay27]

Another one here with the "6 months is crary" hpefully you get your parts soon and still out the vendor...because even if they make right on it and get your parts asap they still wasted your time that you can't get back... I was thinking its the exact opposite location of cali...

[Van B]

I have my guess and I hope (unlike the other threads) that some day we find out who the vendor is.

[ModernMuseum]

Originally Posted by Van B

I have my guess and I hope (unlike the other threads) that some day we find out who the vendor is.

I don't want to give away the name yet, but it shouldn't be too hard to figure out.

[Richio1]

^^ AJ, I'm thinkin the same thing. I had the same experience ordering a Moser rearend. I call to get PT advise and bought the story that he can get me his "special" 4 link rearend I need to go with my airride set up. "takes Moser 3 days to turn one around and ship it" he says. I pay him the 3k to order it. Three days later no tracking # so I email. No response. After a week I call. No call back. Fortunetly I took notes while we were talking and had the guys name he orders through at Moser so after 2 weeks I call Moser. The guy tells me he has no order from him or in my name or to my ship to address. I call "OO" back leaving a stern message that I need an update on my order status mentioning I called Moser and they dont have my order. He calls back, leaving a vm, saying they (moser) are out or 4 link brackets so it is delayed a couple days. The next week I call Moser again and he tells me again that they still don't have the order. I then call F again and call bullsh!t on his story telling him that Moser said they still don't have the order. No call, no email or anything... but that Monday I get a call from Moser telling me they just got the order and it would go out on Wed which it did... Oh and he tells me that they are never out of 4 link brackets. I think fs is full of bs

I will tell you that I have had fantastic service and support from the group a Matt's Classic Bowties. They are about an hour away and since I want to keep the business local I have given them all the business I can. Plus if I ever needed to "drop in" I could. Have never had to so I'm stickin with them.

Best of luck... but why look out for your vendors interest when they obviously aren't looking out for yours!?!?

[214Chevy]

Originally Posted by Richio1

^^ AJ, I'm thinkin the same thing. I had the same experience ordering a Moser rearend. I call to get PT advise and bought the story that he can get me his "special" 4 link rearend I need to go with my airride set up. "takes Moser 3 days to turn one around and ship it" he says. I pay him the 3k to order it. Three days later no tracking # so I email. No response. After a week I call. No call back. Fortunetly I took notes while we were talking and had the guys name he orders through at Moser so after 2 weeks I call Moser. The guy tells me he has no order from him or in my name or to my ship to address. I call "OO" back leaving a stern message that I need an update on my order status mentioning I called Moser and they dont have my order. He calls back, leaving a vm, saying they (moser) are out or 4 link brackets so it is delayed a couple days. The next week I call Moser again and he tells me again that they still don't have the order. I then call F again and call bullsh!t on his story telling him that Moser said they still don't have the order. No call, no email or anything... but that Monday I get a call from Moser telling me they just got the order and it would go out on Wed which it did... Oh and he tells me that they are never out of 4 link brackets. I think fs is full of bs

I will tell you that I have had fantastic service and support from the group a Matt's Classic Bowties. They are about an hour away and since I want to keep the business local I have given them all the business I can. Plus if I ever needed to "drop in" I could. Have never had to so I'm stickin with them.

Best of luck... but why look out for your vendors interest when they obviously aren't looking out for yours!?!?

Ding...ding...ding...ding...ding!!!!!! Hahahahahahaha!! You are a very smart man...oh, wise one. Now, if guys don't figure it out now I don't know what to say. I will say this, that I am very surprised as I thought such said vendor was on the up and up from the looks of the support and recommendations he has received from this site.

[ModernMuseum]

Originally Posted by Richio1

^^ AJ, I'm thinkin the same thing. I had the same experience ordering a Moser rearend. I call to get PT advise and bought the story that he can get me his "special" 4 link rearend I need to go with my airride set up. "takes Moser 3 days to turn one around and ship it" he says. I pay him the 3k to order it. Three days later no tracking # so I email. No response. After a week I call. No call back. Fortunetly I took notes while we were talking and had the guys name he orders through at Moser so after 2 weeks I call Moser. The guy tells me he has no order from him or in my name or to my ship to address. I call "OO" back leaving a stern message that I need an update on my order status mentioning I called Moser and they dont have my order. He calls back, leaving a vm, saying they (moser) are out or 4 link brackets so it is delayed a couple days. The next week I call Moser again and he tells me again that they still don't have the order. I then call F again and call bullsh!t on his story telling him that Moser said they still don't have the order. No call, no email or anything... but that Monday I get a call from Moser telling me they just got the order and it would go out on Wed which it did... Oh and he tells me that they are never out of 4 link brackets. I think fs is full of bs

I will tell you that I have had fantastic service and support from the group a Matt's Classic Bowties. They are about an hour away and since I want to keep the business local I have given them all the business I can. Plus if I ever needed to "drop in" I could. Have never had to so I'm stickin with them.

Best of luck... but why look out for your vendors interest when they obviously aren't looking out for yours!?!?

I just re-read that. That's disheartening.

And very good point, especially since I've since realized that....




https://www.youtube.com/watch?v=1nDq1HoNm-E

[ccracin]

It really is very disturbing that this is becoming a trend. I really think however that the "you should be able to figure it out" statement may be doing a dis-service to vendors that are doing the right thing. We for one still have alot of money to spend before the end of our project and I feel it would be very useful to know who this is. It takes us long enough to get things done without having to deal with this stuff. I can also say that there are vendors on here and I will mention names that deal with us customers issues as well. One of these may be the OP's problem vendor. I really hope not, but with comments like the one quoted above I can't be sure. I have been talking with Drivers Inc. and Paradise Road Rod and Custom for months about some parts. They have both quoted me things multiple times because it has been so long in between inquiries. Yet they give me what I need and hopefully know that when the time comes, they will get the orders. In the end, I don't think we should be left to speculate who the problem vendor is. Let us know, so we are not nervous about all the vendors on here. Just my .02

[ProdigyCustoms]

The problem vendor is me

Keith, first off, certainly none of this is your fault.

Second, I already acknowledged the disaster your order was on another post when you brought it up before. . Yes, we screwed up. But you fail to mention a few things.

One, you miss ordered your wheels against my strong advice. i was 100% your fault on the wheels and I offered to send another set of $2500 centers at my expense and put your wrong VERY HARD TO SELL CENTER on the shelf. Which i later sold.

You have 80% of the order including the engine, front drive, trans kit, Right now you are waiting for about $1100 ECM, water pump and balancer bolt.

I told you I had the water pump bolt and the ECM and Water pump are drop shipping from the GMPP distributor whom as JUST got inventory a couple weeks ago of the replacement number for the ECM we ordered they discontinued.

GMPP also canceled the front drive we speced for your motor and replaced it with a new number, that JUST got replaced a couple weeks ago when you received it.

Your post makes it sound like your waiting for everything.

We accept complete responsibility for screwing up on this order, but some things like replaced front drive kit form GMPP being un available and ECM being unavailable has been beyond my control.

And when we talked Thursday you were totally fine?

[ProdigyCustoms]

To address the " Do not know what parts he has received question".

That is really simple. We order a kit from our supplier, a complete kit. And the vendor we drop ship from says we will be back ordered the crossmember, but sends 2/3 of the kit. In Keith's case I was told the only thing he would be waiting for would be the crossmember. But then Keith does not get the flywheel either. And I find out when I talk to Keith there is no flywheel also. In the meantime we know something is on the way from the transmission supplier because I forwarded tracking of that mystery package 2 days before I find out Keith recived no clutch. I assume it is the missing crossmember. But it is Thursday I find out the pressure plate is missing also.

I did not know Keith was missing the water pump as it used to be included in the original front drive kit he we ordered from GMPP, and now the new number becomes available, we rush it straight to Keith, and it does not include a water pump, and I have no idea. So I have to order a water pump.

Same for the Kwik bracket we send for the kit, does not work with that front drive kit? We had no clue.

Irony of it all is the engine sat here for a couple months waiting for the front drive that we insisted on installing. But when it became obvious the front drive would not show up Keith and I made the decision to send the motor minus the front drive.

Now Keith is R and D ing the front drive. I have sent 2 different kwik brackets, not a water pump to try and correct the new front drive.

[Ron in SoCal]

Way to stand up Frank. There's always two sides to every story...