Fikse wheels- never again

[JustinB]

edited.

[JustinB]

Justin (GNon18s), I just pulled all your paper work and you were not charged an extra $50 to ship a tire off the wheel. We charged you the flat shipping fee we charge every customer to ship to the East Coast and we even mounted and balanced the set for free. I also see no mention in the notes to ship a tire off the wheel. If there was a mix up, I apologize. If there is something I am missing, please give me a call and I will get it straightened out.

[tmadden]

Thank you Forgeline

[JON Q]

UPS just pulled in into the building to deliver my Fikse Profil 5S wheels, they were shipped by Driverz Tuesday afternoon and got here to Houston.
They look Awesome, polished with race black center...
Thanks Jon and Justin

[6D9 Matt]

I was hoping to get a set of Fikses in the next year or two... so hopefully they will have all this lined out by then. I will have to do some research before I pull the trigger.

[nacnac]

Originally Posted by 6D9 Matt

I was hoping to get a set of Fikses in the next year or two... so hopefully they will have all this lined out by then. I will have to do some research before I pull the trigger.

Are you insane? You think this problem is going away? From what I'm reading, it's Fikse's standard operating procedure. The guy from Fikse said it himself, you get them when you get them. We're busy, blah blah blah. If you give us a deadline, we decide if we'll take the order, blah blah blah. I'd rn from these guys. There are way too many wheel company's out there that I'm sure would provide better service. And like another guy said, Jon, why don't you just stop selling their stuff if it's too much of a hassle? You're not doing it for free so the hassles must be worth the money you're making. Right?

[Vegas69]

Since it's now common knowledge, going down this path is a personal decision. They have some super sexy, lightweight wheels. They will probably continue quoting 6-8 weeks. If I was to order, I'd bank on 12-16 which is hard to swallow. Forgeline offers such great service. As much as I like the Fikse, after the sale support can be just as important. I KNOW Forgeline is there for me.

They do have a new owner and a reduction in pricing. Quantity and lower pricing may be a bad business decision. I hate to say it but quality may be the next hit. I've seen it first hand in this industry. They lower margins, need higher production, piss off clients, over work employees, and you can guess what comes next. I'd raise my prices until I can meet demand. If thing get slow, run a sale.

[Flash68]

These threads show me that once it's time for my new wheels, I may not necessarily pick the wheels that are #1 on my list.

[elitecustombody]

Originally Posted by tmadden

Thank you Forgeline

Ditto!

We got Forgelines for Fernando's new CTS-V literally in 2 weeks,no joke.

I guess I will never understand why people like Fikse so much,when there are many other wheel makers with much faster build time.

[JMitch19]

Originally Posted by elitecustombody

Ditto!

We got Forgelines for Fernando's new CTS-V literally in 2 weeks,no joke.

I guess I will never understand why people like Fikse so much,when there are many other wheel makers with much faster build time.

I think part of the problem is that no one expected it to take 16+ weeks. When someone tells me 6-8 weeks I assume they are going to deliver. When they said "two more weeks" I figured okay no biggie. When they said "two more weeks" a second time I was like wtf... Oh well, what's another two weeks. When they didn't follow through for the third time I jumped ship. I'm now playing for team Forgeline!! They said 2-3 weeks build the wheels. They will ship to Driverz Inc for mounting and balancing. Driverz Inc will then ship them to me. We are shooting for 4-5 weeks from date of order to my door.