Hello, Chris gave me a heads-up on your conversation and I was hoping I could offer some assistance. As James indicated, the quality of our products has improved under JCI's ownership, which goes back more than a decade. Many of the “bad” batteries returned to us now are just deeply-discharged and work fine, when properly-recharged.
TheJDMan, I cannot speak for other manufacturers, but our batteries can be charged and maintained just like flooded lead-acid batteries, although “gel” and “gel/AGM” charger settings should be avoided, as they may not fully-charge our batteries and could damage them over time.
suark, the information given to you by the guy behind the counter at Blain's was simply not accurate. Our batteries are still being sold at their stores and our manufacturing defect rate has continually declined under JCI's ownership.
Boss 5.0, I'm glad to hear your RedTop has been peforming so well for you. We are always collecting stories like your's for our Wall of Power. In fact, we have sent at least three Wall of Power inductees out to SEMA on our nickel. If you'd like to submit your story for consideration, you can do so
here.
sniper, many of our deeply-discharged batteries can also be recovered. However, many older chargers will not recognize or charge any battery that has been discharged below a minimum voltage threshold (typically around 10.5 volts). This is not unique to Optima and has been problematic enough for other battery companies, that some will void the warranty on their batteries, if they are found to have been discharged below a minimum voltage level. We didn't do that with our warranty, but we did create
this YouTube video, which explains how to recover deeply-discharged batteries.
TJ, when you measured the parasitic draw on your vehicle, what did it measure and what was the voltage of your YellowTops when you returned them under warranty?
Jim McIlvaine
eCare Manager, OPTIMA Batteries, Inc.
www.facebook.com/optimabatteries