Lots of Vendor Talk, here's my Jerry McGuire

[realcoray]

Lately I think I'm realizing that for any service type company, the vast majority of them in a given industry are pretty much completely terrible as far as customer service goes.

When even my brother was in the parts/cars business, I got pretty much the same service level from him as around half of the vendors of lat-g I've bought from, which is to say far less than ideal.

It's the same with pretty much every other industry I interact with, a common one even cited here is contractors, but I've so far this year had similar poor experiences with real estate agents, bankers etc.

As Greg noted, there are a lot of vendors that you never hear bad things about and that's usually a good sign. I think a number of those vendors have also shown (as have leaders in other industries) that you don't need cut throat pricing, and that people will pay for quality products and service.