vendor feedback policy

[camcojb]

leaving this one open if you want to give any feedback. Thanks again.

[Autokraft]

[fleetus macmullitz]

I will say nothing about Greg Weld's wheels.

[Flash68]

Hey Jody... there's obviously been a lot of drama here lately.

I understand the policy, but what is the answer to the question of how members (mainly prospective buyers of parts) stay away from certain vendors who consistently seem to have problems delivering, paying for parts, communication, etc.? It's quite clear to most who to stay away from, but if all of the issues and disputes moving forward are handled via PM privately, how will we know who seems to be not delivering?

And for the record, you and Scott have done a tremendous job of taking care of business and running the best forum in the best way possible around here. Most will agree with me on that.

[Ketzer]

Originally Posted by Flash68

Hey Jody... there's obviously been a lot of drama here lately.

I understand the policy, but what is the answer to the question of how members (mainly prospective buyers of parts) stay away from certain vendors who consistently seem to have problems delivering, paying for parts, communication, etc.? It's quite clear to most who to stay away from, but if all of the issues and disputes moving forward are handled via PM privately, how will we know who seems to be not delivering?

And for the record, you and Scott have done a tremendous job of taking care of business and running the best forum in the best way possible around here. Most will agree with me on that.

I was trying to figure out a polite way to ask the same thing.

X2 on the tremendous job!

Jeff-

[camcojb]

we are contemplating a vendor feedback forum, but have not figured out the details. Others sites have them, but they seem less than ideal in my opinion.

Right now, we've had more pm's from members in the past years saying they like the non-drama more than we've had people wanted the feedback.

[fleetus macmullitz]

One possible idea; have a vendor feedback forum.

When someone asks about a vendor, require (as is policy) no vendor bashing. Only positive feedback can be posted.

Then, once the OP has made the effort, they can then send a pm to the powers that be here if they like, to inquire if there are any verified claims against said vendor.

In the meantime OP may also get pm's about the vendor in question of course.

[Vegas69]

It comes down to trusting Scott to terminate a non performing vendor. In my eyes he has proven that he will protect the members best interest. We don't need to see the politics here. You can get that everywhere else. I want to see this site as the positive and fun place it's been for good. This place is special, let's keep it that way.

[Northeast Rod Run]

Originally Posted by compos mentis

One possible idea; have a vendor feedback forum.

When someone asks about a vendor, require (as is policy) no vendor bashing. Only positive feedback can be posted.

That kind of makes the whole idea of a feedback section useless.

A feedback section should allow good, bad, or neutral feedback at all times. It has to be open and honest with as little censoring as possible.

If you only allowed positive feedback, what purpose would that serve? A feedback section that only allows good feedback does more harm to people (the ones spending the money), than not having one at all.

Say a vendor (or even a regular member) screws a bunch of people over time and time again, then when he thinks his back is almost against the wall he goes above and beyond for the next couple of people. Those two people will post all great things about their experience, so then more people will give them a shot and the circle will continue

If that seems far fetched, it's not. I've seen that a bunch of times on a couple of other forums.

[214Chevy]

Originally Posted by camcojb

Right now, we've had more pm's from members in the past years saying they like the non-drama more than we've had people wanted the feedback.

Probably,the one's who like the non-drama are the ones who are not owed parts, money/refunds,etc. I can pretty much assure you if they were the ones messed over the wouldn't be so quiet. The one's here starting the complaint threads lately were quiet and non-dramatic up to a certain point as well at one point and time. All this to say, I feel we really need a vendor feedback forum. I love it here and this is a very high quality site. I live on this site believe it or not. You guys are great and I really don't think you all need to change anything else about the site.