unhappy with Air Ride customer service

[nacnac]

And weren't all of those december orders drop shipped because Air Ride was offering free shipping at the time? Or were they supposed to be shipped to the dealer then to the customer? Shipped two times and still no cost to the customer?

[camcojb]

Bret's reply.

Originally Posted by Bret

It is amazing to me that the person/company (Perry Price/PTS) who has stolen a customers money, has repeatedly lied, and continues to be unreachable is held in higher regard than a company who had continued to try to get the customer their correct parts (RideTech). Truly amazing

I have nothing for this...I am comfortable in the fact that RideTech has done everything we can, or could have done. Since the customer has retrieved their money (forcibly) from PTS, I will consider the matter closed.

[nacnac]

I'm forever done with PTS and Air Ride. No transaction is worth this much trouble.