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  #1  
Old 11-20-2012, 05:39 AM
XLexusTech XLexusTech is offline
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Without name dropping without permission I can tell you there are two well respected builders who are members on this Forum.. (hint look in the project updates forum) who have had this issue...

Talk to them.. apperiantlty Mast was reluctant to fix the issue but eventually did... Reportedly cost both of them $$$ / time in the long run...
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Old 11-20-2012, 12:31 PM
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Well I connected with Mast today. If I pay the shipping to/from them they will tear down the motor and inspect it. Assuming they don't find anything that is clearly caused by improper installation they will fix it. No idea what it costs to ship a motor from CA to to TX but time to find out.
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Old 11-20-2012, 12:58 PM
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sounds like a good deal to me, especially if the motor is a few years old.
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Old 11-20-2012, 06:55 PM
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Quote:
Originally Posted by Chad-1stGen View Post
Well I connected with Mast today. If I pay the shipping to/from them they will tear down the motor and inspect it. Assuming they don't find anything that is clearly caused by improper installation they will fix it. No idea what it costs to ship a motor from CA to to TX but time to find out.


Ask them who their preferred carriers are.
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Old 11-20-2012, 07:09 PM
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I can purchase shipping through Mast at their rate which makes it $385 each way or $770 round trip. Shipping motors isn't cheap.

Plan to pull the motor this weekend and need to find a crate or at least a pallet I can build a crate around in order to ship it back.
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Old 11-20-2012, 07:20 PM
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Quote:
Originally Posted by Chad-1stGen View Post
I can purchase shipping through Mast at their rate which makes it $385 each way or $770 round trip. Shipping motors isn't cheap.

Plan to pull the motor this weekend and need to find a crate or at least a pallet I can build a crate around in order to ship it back.
That's a very good deal on shipping a motor halfway across the country. Try getting quotes and you'll agree.

I would do it if it were me Chad, for sure.
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Old 11-21-2012, 10:58 AM
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Quote:
Originally Posted by Chad-1stGen View Post
I can purchase shipping through Mast at their rate which makes it $385 each way or $770 round trip. Shipping motors isn't cheap.

Plan to pull the motor this weekend and need to find a crate or at least a pallet I can build a crate around in order to ship it back.


I think that is extremely generous of them to try to make it as painless as possible. Given that you're not the original purchaser... and the age of the motor since purchase etc.

I'd prefer to have the original builder tear into it than have someone else... if it was my motor.
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Old 11-21-2012, 12:15 PM
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Originally Posted by GregWeld View Post
I think that is extremely generous of them to try to make it as painless as possible. Given that you're not the original purchaser... and the age of the motor since purchase etc.

I'd prefer to have the original builder tear into it than have someone else... if it was my motor.
100% in agreement

If I was Mast there's a multitude of reasons I'd want to have control of the resolution process as well.
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Old 11-22-2012, 12:09 PM
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I talked with the guys from MAST during SEMA this year. Great people who take a lot of pride in their work! I have no doubt they will take care of you.
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  #10  
Old 11-20-2012, 06:13 PM
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Quote:
Originally Posted by XLexusTech View Post
Without name dropping without permission I can tell you there are two well respected builders who are members on this Forum.. (hint look in the project updates forum) who have had this issue...

Talk to them.. apperiantlty Mast was reluctant to fix the issue but eventually did... Reportedly cost both of them $$$ / time in the long run...

I looked in project updates, damn near every builder is in there. Did a search and came up with nothing. Could you link to the threads where this was.

It doesn't seem at all like Mast was reluctant in this case, considering Chad was not the original purchaser and any warranty has time out at this point.

A serious engine is the single most expensive part of building these cars and Mast is at the top of my short list to supply it. I don't take rumors, statements, or otherwise lightly when it comes to things like this.
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