American Powertrain

[ccracin]

Originally Posted by DOOM

Yep that just about sums it up and a few other things! Will see, mine is to be delivered to Troy monday???????????????????????????????????????? I'll believe it when I see it. AP had one last chance to make my deal right and they didn't. I could care less if they ever get there problems taken care of ! They'll never see a penny of my money!! I never had more aggrivation spending $8500.00 in my life. In the end AP will be fine I'm only one person...... Greg Weld said it best ''IF THEY ONLY KNEW''

I agree Mario, his response just made me shake my head.

[Sieg]

6-1-2012

Matt,

I was under the assumption I would be receiving a full refund.

To date I have not seen one?

Thanks,

Scott

No, I never received a response.

[DOOM]

Originally Posted by Sieg

No, I never received a response.

Sieg you will get a response,you just have to send a few more e-mails and leave about two or three more messages...... But then get ready for the BS! Oh and you will be reprimanded also about how your not telling the whole truth,be ready....

[Sieg]

Originally Posted by DOOM

Sieg you will get a response,you just have to send a few more e-mails and leave about two or three more messages...... But then get ready for the BS! Oh and you will be reprimanded also about how your not telling the whole truth,be ready....

I was driving on the same road Mario.

Thankfully I'm only out a few hundred dollars. Time is our most valuable asset and when unethical vendors do not respect the time and schedules of their customer and the shops working on their cars it's extremely disappointing.

I fell for Shafi Keisler's RS600 hype then smelled a rat and got my deposit back. When I went to AP for the shifter I didn't know they were ex-Keisler employees and it didn't take long for me to remember the apple doesn't fall far from the tree.

On the up side Hurst Drivelines has been outstanding to deal with. They're not perfect as there has been mistakes but when they've made them they've been close to perfect in customer service. They've given me the benefit of doubt, expedited, comp'd, promptly communicated and honored their words over a year later. Good customer service is obsolutly a two-way street and they've proven themselves time and time again in a professional, polite, courteous and friendly manner. Never a bad vibe.

[ccracin]

You said it Seig, mistakes will always happen unfortunately. It's how those mistakes are handled that makes you truly good at what you do in anything. All vendors and any potential ones should see these types of threads as a lesson and not an opportunity to say how hard they work and the customer has no idea what they have to do in a day. Last I checked most of us work for a living which means we KNOW how much there is to do everyday to run a business. Some can do it and some can't!

[RBR]

"But then get ready for the BS! Oh and you will be reprimanded also about how your not telling the whole truth,be ready"....

could not have said it better my self!

[DOOM]

Originally Posted by RBR

"But then get ready for the BS! Oh and you will be reprimanded also about how your not telling the whole truth,be ready"....

could not have said it better my self!

Dennis my ordeal is done with these guys. Well not exactly I still have to get my drive shaft, its part of the package.I'm having Troy measure now so I can get it in the next 3-4 months

[Cole]

The driveline is outsourced. It usually takes 2-5 days.

[73ta]

Got mine from Liberty gear with their internal shift mods. Great product, delivered ontime! Bought the shifter from another vendor and had the driveline done at a local shop. Modded the stock crossmember myself.