I guess at this point wouldn't it be easier to just get the center redone yourself?? I know you are out the org money but I sure wouldn't let them try it again and I'm sure they wouldn't do anything for you anyway? Just have them glass beaded and hen paint them yourself or your painter do it but I know I could do a better job with my eyes closed!!
Honestly Rick, my son has only sprayed three cars as of today and his full paint jobs look better than these centers. That's in a dirty shop without a down draft/up draft booth.
Rick, they just offered to refund me the finish work, but I would have to have them finished locally. Problem I have with that is if I have someone bead blast them, and they mess up the machine work on the center, it becomes my problem entirely. I paid for a new set of wheels and was told one of the perks was I could choose my finish (custom colors) for an additional price, which has been paid in full.
I did verify the center bore has been machined correctly this time around. So I just have a crappy finish.
I explained to Mike that in my opinion, if I were the owner, with a customer with so many mistakes made on thier order, I would start from scratch at my expense, make a new set of wheels to spec. I would personally supervise the entire process of this order. I would refund the customer the expense of mounting, balancing, and the removal of tires. There is no way the customer would have to disassemble and reassemble the centers. The customer paid for new wheels. They should get new wheels with good run out, proper machining, and a nice, clean, even finish. And the paint on the custom etched center caps would match the wheels. Then I would send at my expense a RMA from FedEx for the original faulty wheels. My customer would not be out any more time.
I was even promised new hardware but never got it. Still dont have center caps. Im very tired of the promises. I just want my product or a full refund including cost of mounting, balancing, and tire removal.
I just don't know anymore. Im still trying to process all of this madness.
Last edited by Stovebolter; 09-25-2013 at 08:47 PM.
Personally I would just want my money back. Just letting those wheels
leave the factory looking like that shows they don't take pride in their work.
I bet you could order some Forgelines and get them quicker than it takes them to fix their mess.
Its funny how all the sudden you dont hear or see a reply back to your thread from them.. Forgeline and Rushforth are the best out there.. After your experience I would steer clear
Zak from boze Forged Hell of a nice guy,order wheel from him 2weeks ago,and asked if possible to get them done in two weeks for a SCCA event coming up,got the call tonight they will ship tomorrow.Those are the people I like to give return bussiness too.For Truforged to do that is BS! My bussiness that I do,if some one complaines I will give them the kitchen sink if I have to,Bad karma spreads a lot faster these days.So hopefully they will resolve or refund something back.I sure this post will make someone stay away,they fore they will loose more in the end.
Last edited by Enzo Damico; 09-26-2013 at 04:13 PM.
Brian Hobaugh SCCA National Tour June 2014
First Hemi 'Cuda Convertible Ever Built
Short clips: Goodguys Pleasanton autocross and pit videos
and I'm sure they wouldn't do anything for you anyway? Just have them glass beaded and hen paint them yourself or your painter do it but I know I could do a better job with my eyes closed!!
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