Worst customer service

[tmadden]

Having enjoyed great customer service from DSE, Ringbrothers and even Fesler I am amazed at how bad Advanced Keys is. Hard to get hold of. No phone calls available and 4 hours between emails. They are obviously against replacing faulty parts but need to step up and figure a way to support installations. Ridiculous. I've had 3 guys try and figure out the issues and none could get help from the company.