Vendor owes me money. How do I get it?

[Bryan O]

Originally Posted by 509Chevelle

Was that before or after all of this "ish" hit the fan. Just aksing because not too many shops will turn down money.

Before.

[Matt@BOS]

Originally Posted by 509Chevelle

Sorry to hear this again bro. Not trying to make light of a sensitive situation about your hard earned money, but at least it's only $260. Rather you get it back or not, your project will still go on, as compared to if it was $5000 in parts. Good luck!

That is true. I suppose it is a good thing it isn't $5000...

Frank has been involved in our community for quite some time, and I won't be making any character judgements for a while, but I will be paying attention to what goes on over here. I hope he makes things right, even if it takes time.


On a somewhat related side note, I recently checked my CC statements and found that Prodigy owes me about $250 as well, for a bolt kit. I had pretty much kissed off any chance of getting it back, given that this happened two years ago, and it is possible that both of us forgot about my back order. I also figured that if he owes people a couple grand, he might not even bother answering messages from guys like us.

Matt

[96z28ss]

The other way you might get your money back is purchase an item worth $260 and tell him to send it to you instead of the cash back. It might work better for him that way.

[GregWeld]

Originally Posted by Stuart Adams

Call your cc company. That there is the problem, the vendor needs other peoples money to pay you back.

Here's a little CREDIT CARD issue I learned the hard way.... and this will amaze people to find out. IF you pay your bill IN FULL each month -- they will NOT dispute an item. Paying your bill infers that everything is "fine" will all the purchases. Now isn't that just the dumbest thing you ever heard?

So I argued with my bank and said --- so because I'm a good credit card customer and pay my bill in full -- I get PENALIZED for that... by not being able to have the CC company have my back in a dispute? Yep -- that's right -- you're on your own.

I've seriously considered paying all but ONE DOLLAR each month -- just to reserve my right to dispute a purchase.

[MarkM66]

Sounds like you're being treated "Unfair."

[ErikLS2]

Originally Posted by GregWeld

so because I'm a good credit card customer and pay my bill in full

This makes you a smart man, but far from a "good" credit card customer. They hardly make any money off you that way.

I love your idea of paying $1 short.

[canrc]

I don't know if the policies and procedures are different in the US for MasterCard, Visa and Amex, (I am in Canada) but paying your bill in full at the end of the month does not affect your ability to dispute an item. In fact they encourage you to pay your bill as if there is no dispute.

I have disputed a few items bought from a couple vendors months after paying for the item (within 90 days) -- from the time of the dispute the CC company gives the vendor 90 days to respond to the claim, if they have not the CC company will credit your card for the funds and deal with the vendors bank. Hope that helps at all and I do have some experience with MasterCard and Visa should you need any more info to get your money back....its sucks to have to get to this point but its usually pretty painless to get your money back just takes about 90 days.

Originally Posted by GregWeld

Here's a little CREDIT CARD issue I learned the hard way.... and this will amaze people to find out. IF you pay your bill IN FULL each month -- they will NOT dispute an item. Paying your bill infers that everything is "fine" will all the purchases. Now isn't that just the dumbest thing you ever heard?

So I argued with my bank and said --- so because I'm a good credit card customer and pay my bill in full -- I get PENALIZED for that... by not being able to have the CC company have my back in a dispute? Yep -- that's right -- you're on your own.

I've seriously considered paying all but ONE DOLLAR each month -- just to reserve my right to dispute a purchase.

[SLO 65]

"So I argued with my bank and said --- so because I'm a good credit card customer and pay my bill in full -- I get PENALIZED for that... by not being able to have the CC company have my back in a dispute? Yep -- that's right -- you're on your own."

Greg,
In the CC company's eye you're not a good customer since you're not paying 18% to use their card.

Nick

[Steve1968LS2]

Originally Posted by 509Chevelle

Was that before or after all of this "ish" hit the fan. Just aksing because not too many shops will turn down money. That's how many shops get into trouble to begin with. Taking on too many jobs and not having the man power to do the jobs. Then before you know it, they are way in over their heads and overwhelmed and have spent peoples money in other areas of the business. Then when the word gets out and the situation is out of hand, which is the case here, the business owner then and only then he may stop for fear of legal action.

Best Of Show turns down money all the time.. they prefer to bill every two weeks for work they did.. not bill for work they are going to do. This keeps them "hungry" and motivated to get work done on people's cars. Of course the other side to this is that if a customer can't pay his invoice they stop on his car and move to one where the customer can pay (after all, they have to make payroll and rent).

Customers offer to pay large chunks up front and he turns them down (except for buying parts). Heck, I've even seen customers just want to pay for the whole job up front but BOS knows this can cause problems when you spend that cash and then have to make rent. That's when a shop gets into a "rob Peter to pay Paul" problem.

It's like hiring a kid to cut your lawn for $50 a month.. if you pay him $600 up front for the year then about 6 months in he will be unmotivated to show up on time and do good work since he's not working each month to keep the payments coming and the $600 is long spent so he's thinking where he will make MORE money.

Make sense?

To some degree I can see this being a problem in the parts area too, but it's a bit different since you're dealing with parts and not labor.

[Steve1968LS2]

Originally Posted by 69MSA

On a somewhat related side note, I recently checked my CC statements and found that Prodigy owes me about $250 as well, for a bolt kit. Matt

Wait.. isn't that MY bolt kit that you borrowed from Track Rat to assemble your car????