Ok, how about Fox Racing Shox:
DAMPER - A fluid chamber with a means of regulating the fluid flow to restrain the speed of the moving end of the damper during the compression or rebound strokes. A set of forks and a rear shock are considered dampers.
DAMPER SPEED - The relative speed in which the moving end of a damper compresses or rebounds. The two different speeds are high and low.
DAMPING - The process of absorbing the energy of impacts transmitted through the forks or rear shock on the compression stroke, and the process of absorbing the energy of the spring on the rebound stroke.
DAMPING CIRCUITS - There are normally four damping circuits which affect the damper’s speed. There is both a low and high speed circuit for the compression and rebound strokes.
COMPRESSION DAMPING - The damping circuit that absorbs the energy of compression forces on the damper.
From Tire Rack:
Shock/Strut/Damper: Convert the suspension’s kinetic energy into heat by forcing fluid through a series of valves within the shock body. Provides control of unwanted suspension motions allowing the tires’ contact patches to better stay in contact with the road surface. Can have a major affect on the vehicle ride quality and handling balance anytime the vehicle suspension is moving through its range of motion.
From Monroe Shock Absorbers:
Damped, Dampened:
A force or action opposing a vibrating motion to reduce the amount of vibration.
http://www.isvr.soton.ac.uk/DG/YHyun-Jan06.pdf
http://www.railway-technology.com/co.../enidine1.html
http://www.tein.com/edfc.html
Regarding the use of a polymer end-stroke damper:
Definition: Hysteresis, or variations in properties resulting from dynamic loading conditions. Damping is related to the fundamental viscoelastic mechanisms of polymers and is characteristic of the plastic as fabricated, the frequency of loading, and the stress. It provides a mechanism for dissipating energy during deformation of a material, without excessive temperature rise, preventing premature brittle fracture and improving fatigue performance.
Yes the two words are often used to the same end, however the vast majority of individuals who work with the technology on a regular basis will use the word "damper" as opposed to "dampener". Factoid: Google returns 300,000 hits on "suspension dampener" vs. 1,300,000 for "suspension damper".
Point is, I tried to help the guy out so that if he called one of the companies he is looking into he would sound more knowledgeable on the subject on the phone thus improving the quality of the answers he is likely to recieve.