w00t!

[MaxHarvard]

i like it, however Classic industries catalog is a F#CKING liar. it claims that all clusters come with the wiring harness... NOPE!! THEY DONT!

[clill]

Yes their catalog does say they come with the wiring harness. Did you call them ? What did they say ?

[BC69]

I have the Covans insert for my 69, and I love the look. Hope you like that one...I am with Charley though, call them and find out..if its in print you have reason to complain.

Tim

[MaxHarvard]

Originally Posted by BC69

I have the Covans insert for my 69, and I love the look. Hope you like that one...I am with Charley though, call them and find out..if its in print you have reason to complain.

Tim

They claimed it was a 'typo'... i've already talked to them, and frankly i'm quite pissed.

[MaxHarvard]

Originally Posted by clill

Yes their catalog does say they come with the wiring harness. Did you call them ? What did they say ?

I called them, i got no where.

So i wrote them this email

To whom it may concern,

I recently purchased a Covan dash kit and it did not come with any LED's nor did it include a wiring harness. I called your tech support and they claimed that those kits do not come with wiring harness's. I pointed out that it clearly states in your newest catalog, that they "all panel kits are supplied with LED turn signal, parking brake and high-beam indicators"... not once, but 4 times is it listed this way. The kit sells in your catalog for almost $150... had i known this i would have never purchased it through you. This is the 3rd time I have been screwed over by your company and i find your response to my phone call to be severely unprofessional. There are plenty of other restoration parts companies out there, I am sure one of them would take my business more seriously than you have. I have purchased many many items from you in the past and I was hoping to continue doing business with you, however if this is not rectified to some satisfactory conclusion I will take my restoration project elsewhere.

Sincerely,
~Eric McClellan

[Ummgawa]

Eric

If you wind up getting nowhere with Classic and have to buy the harness, I may be able to get the harness for you a little less expensive. Call me on the PM # I sent you if you get nowhere.

Jim

PS- It really sucks when you nailed by the big boys. Give em Hell.

[XcYZ]

Well that bites, I hope they take care of you!

[camcojb]

Kinda like the typo on the driving light kit they have; listed at $69.95 but actual price is $169.95.

Jody

[Blown353]

Originally Posted by camcojb

Kinda like the typo on the driving light kit they have; listed at $69.95 but actual price is $169.95.

Jody

A simple typo like forgetting a digit is one thing (any catalog is bound to have mistakes) but a HUGE omission such as saying a part comes with a wiring harness but in reality does not is an entirely different matter IMO. That is blatant deceptive advertising and much more heinous than a simple transposed digit, at least in my opinion.

I would send it right back to them and tell them where to stick it. If you really want to raise a stink put a stop payment on your credit card because you DID NOT receive what you paid for. This generally results in VERY rapid reponse and results from a merchant, but do so only as a last resort.

Troy

[lil427z]

maxharvard , it does come with if you pay more money . call year one they will take care of you .





rick kirkindall