How on earth does Autozone hire someone like this to manage their store?

[Diognes56]

A lady at one of the local Autozones told my Dad that "new cars don't require lug nuts, they don't make them anymore". When he pointed to some she replied "those are only for classic cars, anything newer than '93 doesn't need them". He promptly left.

Another person, same store, sold my brother a serpentine belt. My brother went out, pulled his off and compared it to the new one. It was an inch too long. Yet the clerk could not understand why it would be a problem "your tensioner will take up the slack". After showing him the old belt and that the new belt was too long he said "belts shrink over time that is why they get cracks in them, it will be fine". He got his money back and went someplace else.

At the store I frequent, I had a particular clerk that I finally told that he should just run the cash register and to never "help" me again. This after a few times of him refusing to even attempt to look something up because he did not believe what I was asking him to look up. Like my Camaro having a 2-piece intake manifold, that there is such a thing as tire pressure monitors, that there is such a thing as lug bolts, and plenty of others. Any time I go in there he still asks if he can help me and I just tell him I will wait for somebody else to be available.

David