So, let's say you order a large amount of parts...

[ModernMuseum]

Originally Posted by ProdigyCustoms

Keith, first off, not that 4 months is better then 6, but your paid on 11/29 and it was to be a 2 month process. The motor was there on Jan 29,

Only thing you bought in October was your wheels which made it there in 4 weeks.

Frank,
That would be most incorrect, good sir. Please re-check your statements.

Payment for wheels was electronically sent on Aug 10, 2010.
Initial payment of $10k was electronically sent on September 3, 2010 via 2 different cards.
Finaly payment of $8500 was sent on November 18th.

I can post screenshots if necessary, which currently reside on my desktop.

In a few days (April 3rd), that will be seven months from the initial payment. Get it done. Enough said.

[ProdigyCustoms]

Originally Posted by nvr2fst

[/COLOR]

The question that I have is were you the vendor in the "vendor not coming through" posts recently. Your explanation stated here may have resolved a lot of disputes in the other thread. If not, again I appreciate you being open and hopefully that particular vendor does the same.

Over at Pro Touring there was one post that was me, and I stepped up. I have done this many times. The others (I know who the vendors are) were not me. BTW, that guy that started that post. We split his PO and he got half his order for one car and his second order is STILL not ready. Thursday he called, I offered to and did, refund his order and we will recharge him should his stuff ever show up.

As I mentioned in another of those post I steped up to, Not bragging but we had 2 million in sales last year and 1100 some odd unique customers of which 95% are thrilled and happy.

Something I learned long ago:

I went to my first business seminar as a young man in 1987. One thing I was told by a very good instructor that has stuck for ever is this.

Please one person with great service, they MIGHT tell one person at the water cooler.

Example, Hey Joe, what did you do this morning? I got my oil changed over at Franks shop. He always does a great job, you should go there next time you need a oil change!

but piss off one person and at that time the number was 17 people he would tell:

Example, That ****in Frank screwed up my oil change, don't you ever go there..............

The pissed off guy bitches until he runs out of steam 17 people later. That was in 1987.

Today, we have the Internet. Push the send button and you tell the world and all the angry Indians come out!

It is no different here. There are 100s upon 1000s of people that have got free tech (with our without buying from us), great advice, great service and things went off without a hitch. And then there are the disasters.

Sure once in a while you see a praise Frank post, but as a rule people do not post and brag about normal experiences that go as planned. Could you imagine how tired you would get of hearing, I bought something from Frank, it came fast and he talked to me for hours.

Or

I talked to Frank for a hour and he sent me somewhere else to buy. What a great guy.

There would be 1050 of those!

[ModernMuseum]

Originally Posted by tonner

I agree it's great to see Frank step up and answer the around about questions posted. I don't believe these un named posts do anybody any good. I haven't posted on any of these topics before, because everybody loves a drama, and want to get a lynch squad together strait away.

I guess what I am trying to say is get all the facts before you start to pass judgment.

Greg

You should probably re-check the first post of this thread. Creating a lynch squad was never the intent nor do I believe that is what is has evolved to. The intent of this thread was to garner information about orders of similar magnitude to determine if I, the original poster, was on or off-based with my expectations regarding delivery time from a Vendor. People came in and the general consensus was that I was correct to assume that this particular order should not take this long.

And yes, I do agree with you that people should get their facts straight before passing judgement. If you see any facts that are awry with any of my statements, please let me know.

As for the people who obviously can't withold their emotions and type in all caps to get attention and spray the forums with emotionally charged words, well, I can't speak for them.

[jy211]

Originally Posted by tonner

It's OK Frank if it all turns to Sh!!t, I will hop on a plane for 18 hours and pay you a vist, lol

Greg

Bring some of us those pretty women you have down there tho

[speedshftr]

funny how this is being turned on the op.thats the way it goes i guess

[ProdigyCustoms]

Well now this is a full blown pissing match.
Keith, again, things are not EXACTLY as your stating. We did the 10K on 2 cards to get the charge off for you (your request) not even knowing what the final order was as the emails below will make clear.Alsom before the final details we even done we sent A/C system, Radiator and headers immediatly which burned a good bit of that. Then we reicvied the final payment for the order on thanksgiving week.

Only modifications to this email transcript is removing your e mail address and phone number.

I will post my notes in bold.

Check sent below, we recived while away on Thanksgiving, booked it in on the 29th of November when we returned.


From: [email protected] (Add as Preferred Sender)

Date: Mon, Nov 22, 2010 8:43 am
To: [email protected]


Folder From Subject Date Size
Frank,

I sent the last payment off on Friday ($8500). I couldn't find my checkbook, so I just got a certified check from the bank. I put it inside an envelope taped onto the box with the Vintage controller inside.

Please let me know the status of everything. Are you providing a gas pedal with the electronic sending unit?

Regards,



Keith Wright l l | [email protected] | O:----------------

Below is a continuous email transcript almost back to inception.

On November 11ths you agreed it would be best to make all the big stuff (Engine / trans) show up at once as you was picking it up at the airport and stuff can only sit so long. NOW AGAIN, I realize you did not mean 4 months later! But this explains exactly why I ordered the trans kit when I did, which then turned out to be back ordered. At this time I had NO CLUE we would stare down these back orders

From: [email protected] (Add as Preferred Sender)

Date: Thu, Nov 11, 2010 1:17 pm
To: <[email protected]>


Folder From Subject Date Size
Frank,

You brought up a good point yesterday about the delivery. It would be beneficial if the engine and tranny were scheduled to be picked up by me at the same location on the same day since they will require a forklift. I wasn't sure if you had already planned it this way.

Also, just to re-cap, the nearest airport to me would be Hobby airport in Houston.

Regards,



Keith



From: <[email protected]>
To: [email protected]
Date: 11/10/2010 10:24 AM
Subject: RE: Fwd: Invoice details



--------------------------------------------------------------------------------

Call you in a few minutes

Thank You

Frank Serafine
Prodigy Customs
Pro Touring Specialist
www.ProdigyCustoms.com
407 832 1752 Direct line

Below you were already reciving parts towards that $10,000 you sent, We only took the $10K because we knew the other stuff would be badly delayed



-------- Original Message --------
Subject: RE: Fwd: Invoice details
From: [email protected]
Date: Wed, November 10, 2010 11:19 am
To: <[email protected]>

Frank,

I got most of the AC parts in yesterday. It looks like they sent a polished instead of an anodized black one.

Regards,


Keith Wright l | [email protected]| O:

Here I tell you you can pay whenever, no pressure this is Oct 15, you paid on Noveber 22 we recived

From: <[email protected]>
To: [email protected]
Date: 10/15/2010 08:20 AM
Subject: RE: Fwd: Invoice details



--------------------------------------------------------------------------------

Here I tell you, Make payment whenever your ready. No pressure!


Got it, will get it done this morning. You can do payment whenever your ready

Thank You

Frank Serafine
Prodigy Customs
Pro Touring Specialist
www.ProdigyCustoms.com
407 832 1752 Direct line


-------- Original Message --------
Subject: RE: Fwd: Invoice details
From: [email protected]
Date: Fri, October 15, 2010 8:26 am
To: <[email protected]>

Sweet,

Horizontal anodized black then. Hopefully I can make it fit in the factory a/c controls location.

I'll start shifting some funds around to pay you when you're ready.

Regards,


Keith



From: <[email protected]>
To: [email protected]
Date: 10/15/2010 07:20 AM
Subject: RE: Fwd: Invoice details



--------------------------------------------------------------------------------



What are the options on the AC controller? Do you have an anodized black? Yes, in horizontal and vertical

I plan on making a custom console, so no, I don't have a factory manual. No offset shifter option required then

What are the different shifter location options? The Magnum comes with a sweet shifter and comes out in a good position already for a custom console

What are the F-body pedals and Z-bar kit? I already have (what I believe to be) manual pedals for a 69 firebird. Ok, we deduct $99 then for the pedals

Concerning the drive shaft you're providing, I'm guessing the yokes will mate to my Currie narrowed rear end? Will it have to be shortened to fit once everything is in place? The driveshaft will be included in the price but will come after you install and give me a measurement from the tip of the tailshaft to the center of the rear u joint. This can be tomorrow or a year.


Thank You

Frank Serafine
Prodigy Customs
Pro Touring Specialist
www.ProdigyCustoms.com
407 832 1752 Direct line

Below is a Oct 15, we are still working out details of the engine trans order

-------- Original Message --------
Subject: Re: Fwd: Invoice details
From: [email protected]
Date: Fri, October 15, 2010 8:14 am
To: [email protected]
Cc: Keith Wright <kwright286-------.com>

Frank

Mernin!

Thanks for the email - I guess it slipped through the cracks in my gmail amidst all the junk I receive. Thanks for the prompt response and helping me work out the issue with the wheels. A few questions:

What are the options on the AC controller? Do you have an anodized black?

I plan on making a custom console, so no, I don't have a factory manual.

What are the different shifter location options?

What are the F-body pedals and Z-bar kit? I already have (what I believe to be) manual pedals for a 69 firebird.

Concerning the drive shaft you're providing, I'm guessing the yokes will mate to my Currie narrowed rear end? Will it have to be shortened to fit once everything is in place?

Just email or, better yet, give me a call on my cell

Regards,



Keith Again, Oct 13, still working out details


From: Keith Wright <kwright286@--------com>
To: "keith. wright" <keith.wright@--------com>
Date: 10/15/2010 06:25 AM
Subject: Fwd: Invoice details



--------------------------------------------------------------------------------

[ProdigyCustoms]

Continued

---------- Forwarded message ----------
From: <[email protected]>
Date: Wed, Oct 13, 2010 at 7:05 AM
Subject: Invoice details
To: Keith Wright <[email protected]>


I only had two questions to close this out

On the A/C controller, horizontal polished?

Do you have a factory console? (for offset shifter)

Lisa will knock this out this AM soon as I add these 2 details


Prodigy Power L92 540HP Engine package includes $9775 + $245 shipping

New L92 with Prodigy camshaft / spring package
LS3 Intake
Mike Norris Motorsports Ported 90MM T Body
Stainless Work CALS1SB headers
Street and Performance natural engine mount adapters
Energy Suspension Engine mounts 3-1117G
Prodigy / Champ Road Race oil pan
GMPP F Body accessories drive with Kwik Performance high mount A/C bracket.
GMPP engine controller 19201327

Prodigy / American Powertrain T56 magunun conversion kit $5600
includes shipping

69 Firebird, LS, Magnum , 3.73, 26", no console
TRGM-20006, New Tremec T56 Magnum for Kit for GM F1 with Console 2.66
1sr, .80 5th, .62 6th gear, rated for 700 lb/ft, kit includes:
New 700ft-lb rated Magnum 6-Speed,
DOM Driveshaft with cryo treated yoke and U-joints
Speedomter Conversion (electronic),
Bolt-In Cross Member,
Polyurethane Transmission Mount,
HD LS Stainless Pilot Bearing,
6-Speed Shift Knob,
Weatherseal Reverse Light Harness,
24-Month Warranty (see below),
24-Hour Customer First Technical Support,
Hardware Kit
SLUN-10001, shift handle for 67-69 F body
BHCV-20009 Quicktime LS Engine to GM Magnum, includes motor plate,
hardware, 6.1SFI Certified at 85,000psi
FWCV-10005,PROGRIP Billet Steel 168t Flywheel, LS engine to convert
traditional 11" clutch or OE Clutch
FLYWHEEL BOLTS, Grade 8 Race Ready, LS only
PROGRIP 1126HP FFCF CLUTCH KIT, INCLUDES HIGH CLAMP LOAD
LOW FLEX FORMED PRESSURE PLATE, 26-SPLINE FULL FACE CARBON
FIBER REBOUD HUB DISC, PILOT BEARING, ALIGNMENT TOOL,
645FT-LB RATED (15% Safety Margin)
#910 GM/Mopar Pressure Plate Bolt, Set of 6, Race Grade 8
CAGM-21003 LS/VIper/Magnum, Hydraulic Kit, 67-69 Camaro/Firebird,
includes:
Dual line concentric slave bearing,
Custom master cylinder,
Hydramax firewall mount,
Braided steel lines,
Reservoir kit,
Pedal Hardware,
Carbon Fiber over Stainless Heim Joint,
Installation Hardware,
Complete Instructions

69 F body Pedals and Z Bar kit, $178.00

69 F body hydroboost and Wilwood 260-8556-B master $900

Prodigy custom 69 Firebird A'C system with horizontal polished controller $1300

Prodigy Customs F Body Cool Package, $900



Thank You

Frank Serafine
Prodigy Customs
Pro Touring Specialist
www.ProdigyCustoms.com
407 832 1752 Direct line

[ProdigyCustoms]

Originally Posted by speedshftr

funny how this is being turned on the op.thats the way it goes i guess

I am by no means turning this on Keith. I have accepted responsibility a dozen times and made it clear it is not Keiths fault.

But it is not like it sounds either and that is important. I am about out of gas and could be checking on his missing parts. So that is what I am going to do now.

[ModernMuseum]

Frank,

1) I'm not trying to create a pissing match here. I'm a nice guy, you're a nice guy, we just have a problem with logistics.
2) Remove my signature from your emails please immediately, which states my employer and my employer's Clients.

I have already stated that everything you have stated has been factual, minus the aforementioned transaction dates.

[XcYZ]

The productivity has ended and both sides have had their say, so it's time to lock this one down.

I really hope the OP gets his parts in a reasonable time.