My customer EXPERIENCE with Driverz Inc. - Page 5 - Lateral-g Forums

rwhite692 · #41 06-23-2011, 07:06 AM

Quote:

Originally Posted by jocko124

You have made two assumptions which are incorrect. 1) the car is not custom with a modified suspension---IT IS STOCK.

I don't think your front suspension is stock? (You indicated that you are also in disagreement with Jon over fitment for the fronts)

I don't think your car's ride height is stock?

**Steve1968LS2** · #42 06-23-2011, 07:41 AM

Quote:

Originally Posted by jocko124

Hey Steve,

About how much articulation should I expect? i.e. What range would you guess? I need to take that into account before deciding which way to go.

Sorta depends on your suspension and how much roll (how compliant) your car is.

If you look at my front tires you think "gee, there's plenty of room" and then I let a pro push my car and my front tires melted to the inner fenders. lol.. The back has less movement, but (again, depending on suspension) moves more in turns than you think.

Rubbing sucks, and is expensive since it ruins tires.. I can see where a wheel company would err on the side of clearance than "pushing the edge" since if a tire was ruined by rubbing they would most likely be presented with a bill.

**Matt@BOS** · #43 06-23-2011, 08:19 AM

Quote:

Originally Posted by jocko124

You have made two assumptions which are incorrect. 1) the car is not custom with a modified suspension---IT IS STOCK. 2) I really don't care if "folks side with me." I knew full well that once this went public any chance of Jon cooperating in any way with me would be zero--and obviously I'm really not too worried about losing out on his expertise. This post was made due to my frustration from receiving poor customer service from Jon from the word go and his negative attitude towards my concerns. As far as playing the "poor uneducated customer" that is exactly how this went down. I was relatively new to pro-touring when this all began and relied heavily on Jon. I will not be doing that again, and I hope after reading this post others new to the hobby, if they choose to order from Jon do so being fully informed.

For the record, in my other post, I was was pretty much siding with the Driverzinc guys. I think you might have had a bit of a rude awakening to the world of hot rodding, so I feel kind of bad for your. However, the truth is, generally, nothing ever fits perfectly. We all reach this realization at some point, and it sucks. You can only expect Jon to get so close, and he did. He sent you and order of wheels that fit. Even though I paid to have my front wheels re-hooped, I still rely on Jon's expertise. Every time I have called over there, they have picked up the phone, and taken the time to help sort out my issues. I think you might be surprised at how willing the crew at Driverz would to work with you, provided you weren't trying to get them to re-hoop your wheels for free. I think I can understand why you might have thought it reasonable to ask for Driverz to re-hoop the wheels, being unfamiliar with these types of cars and all, but as others have said, it is an unreasonable request, all things considered.

This is a good lesson for all of the "new" folks on Lat-G though. What happened here could have happened with any vendor on this site. Prodigy sells a ton of Forgelines as well, and I guarantee their customer service wouldn't be any better than Driverz, or have handled the issue differently. Bottom line is, we all need to double check everything ourselves because no two cars are alike.

Matt

buickfunnycar.com · #44 06-23-2011, 08:24 AM

Don't let this stuff get you down Jon...can't please everyone...although Lord knows you try!

DriverzInc · #45 06-23-2011, 09:49 AM

Has this car even been on the road yet?

No matter what you do Lee, here's some advice, at this point you can do what you want with it, take it or choose to ignore it, but don't do a thing, until you test drive that car, regardless if you plan on narrowing the rear end, or trying to run a wider tire, until you get that thing on the road, turn the front wheels lock to lock while driving, and start taking corners in it. I gurantee a test drive will reveal some truths about what you have there and what "fits".

jocko124 · #46 06-23-2011, 10:03 AM

Quote:

Originally Posted by rwhite692

I don't think your front suspension is stock? (You indicated that you are also in disagreement with Jon over fitment for the fronts)

I don't think your car's ride height is stock?

My bad....I thought you were talking about the rears.

jocko124 · #47 06-23-2011, 10:04 AM

Quote:

Originally Posted by Steve1968LS2

Sorta depends on your suspension and how much roll (how compliant) your car is.

If you look at my front tires you think "gee, there's plenty of room" and then I let a pro push my car and my front tires melted to the inner fenders. lol.. The back has less movement, but (again, depending on suspension) moves more in turns than you think.

Rubbing sucks, and is expensive since it ruins tires.. I can see where a wheel company would err on the side of clearance than "pushing the edge" since if a tire was ruined by rubbing they would most likely be presented with a bill.

Thanks Steve, I will definitely take that into account.

DRJDVM's '69 · #48 06-23-2011, 10:08 AM

You're suspension and ride height are stock ????

So the SPC upper and lower arms and coilovers are stock pieces? Those spindles and brakes are stock?...........ok.....

Jon's advice about not changing ANYTHING about the wheels etc until the car is done and on the road is very sound advice. Having the car fully loaded and ALL the weight on the suspension at ride height and then driving on the road is gonna tell you a TON of info about whether the fitment is right or wrong...

I've seen tons of guys have a bare shell and suspension done and then start cutting springs and adding blocks etc to get it to sit right.... then they add all the other stuff and low and behold it now sits too low or stuff rubs.

I'd finnish the rest of the car....get it driving and then revisit you opinions and plans to change the wheels

Never bought anything form Jon but I've talked to him a few times and seen his involvement with ALOT of the guys on this board and othesr.....and this is the first negative thing I've heard......as far as I'm concerned, that speaks volumes ot me.

jocko124 · #49 06-23-2011, 10:23 AM

Quote:

Originally Posted by DriverzInc

Has this car even been on the road yet?

No matter what you do Lee, here's some advice, at this point you can do what you want with it, take it or choose to ignore it, but don't do a thing, until you test drive that car, regardless if you plan on narrowing the rear end, or trying to run a wider tire, until you get that thing on the road, turn the front wheels lock to lock while driving, and start taking corners in it. I gurantee a test drive will reveal some truths about what you have there and what "fits".

I guess a little late advice is better than nothing. I think the first step is to actually measure this time (like I originally had suggested to you) and see what that reveals as far as fitment. I think two of my choices are going with an 11" wheel or possibly a 4" backspace among others---but that remains to be seen. I just got my T-56 Magnum in today and as soon as that's in, I'll be putting some miles on her and we'll go from there. The purpose of this thread was never to coerce you to pay for my wheels (heck I knew that wasn't gonna happen when I saw Justin on Chevelles.com asking for info on rear ends). The purpose was to show other folks (especially those new to the hobby) that not all is as advertised and to be aware of these issues with you AND other vendors on this site. I knew it would not be popular, but felt if someone had brought up these issues, I would have made better decisions. I'm sure this will save everyone a lot of frustration (and money) in the long run.

70rs · #50 06-23-2011, 10:36 AM

Narrow the rear. (like you told Jon you were going to do in the first place)
Add the rear disc conversion. (again, like you said you were going to do)
Install the wider tire that was suggested in the first place.
Set the ride ht and drive it.
Then look up inside your rear wheel wells ABOVE the factory "flare".
I am willing to bet that the wheels provided, based on Jons experience with these cars, is going to fit just the way it should.

You have not "finished" building your car to the specs you gave Jon that he based his SUGGESTION on.
As far as I can see, Jon did his job. And did it well (as usual).
Now it's your turn. Finish the car and drive it. I think in the end you will be more than happy with the results.
I have dealt with Jon & Justin MANY MANY times. The help they have provided in planning my car, wheel, tire, rear end, suspension and brakes.....that help is priceless to me.
The efforts put forth by Driverzinc and the outstanding level of customer service is second to none in my book.

I do wish you the best in your build. I think that you are overlooking several factors. The wheel well flares and the lack of room above them. The rear not being narrowed yet. The disc brake conversion. And the wider tire suggested.
Once those are dealt with everything you are pointing out will be resolved.

For what it's worth I think your car looks great the way it is.