Do all TCP/Alston Products Have Issues??????

[Psydwaze]

Originally Posted by manny z

As for not using a gig for mass produced suspension, or any products, I do not agree with that at all..

I would like to clear up some information from 64pontiac's original post. Very nice build by the way.

The 3x2" Pro Street rear frame is in fact fixture welded. The information given to you over the phone was incorrect; I already talked with our sales staff. The skewed frame rails and crossmember makes me think that it was damaged during shipping. Normally, if we (the customer and Chassisworks) suspect that the frame, or any product, has been damaged during shipping, we can file a claim with the shipper for any damages or costs to return the product to us for repair or rebuild.

It sounds like the frame was built for spherical bearing links and shocks, and not the wider poly-bushings; with the exception of the one link mount that actually fit, which appears to be an honest mistake. Could have been a paperwork error or ordering error, who knows. If the frame was ordered separately from the suspension, I could easily see a mix-up like that happening. Not sure exactly what the case was here, but when you receive a product and it obviously isn't correct CALL US, we'll get it taken care of.

With regards to the messed up threads, if you come across things like that and don't have a correct size tap to clean it up, send it back to us and we'll repair or replace the part. We will fix any issues, but reimbursing someone for their expenses is difficult to get approved since we have no way of verifying what caused the issue, what it took to fix it, or if it was repaired correctly. I'm speaking in general, not just about simply chasing threads.

64pontiac also mentioned the bolt-in captured shock crossmember on our Mustang g-Bar suspension. The crossmember is not intended to be removeable just merely adjustable to allow for variances in frame rail widths. I believe we touched on this a bit in the g-Bar Misinformation write up.


Lino Chestang

Chris Alston's Chassisworks - Phone: 888.388.0297
Chassisworks - Total Control Products - VariShock - Component Drive Systems - KP Components